Waggers 2 Swaggers Pet Groomers - Privacy Policy

At W2S Pet Groomers, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.purdyandpongo.co.uk, contact us, or use our services.

1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you schedule an appointment, fill out a form, or contact us, we may collect personal details such as:

• Name

• Email address

• Phone number

• Pet's name and breed

• Service preferences
   

b. Non-Personal Information
We may collect non-identifying information such as:

• Browser type and version

• IP address

• Device type

• Pages you visit on our site

• Time and date of your visit
   

2. How We Use Your Information
We use your information to:

• Provide pet grooming services

• Confirm or update appointments

• Respond to inquiries or requests

• Improve our website and customer experience

• Send service updates, promotions, or newsletters (only with your consent)
   

3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in running our business (e.g., booking platforms, payment processors)

• When required by law, legal process, or governmental request

• To protect the rights, safety, and property of Purdy & Pongo Pet Groomers, our customers, or others

4. Data Security
We implement reasonable security measures to protect your personal information. However, no electronic transmission or storage method is 100% secure, so we cannot guarantee absolute security.

5. Your Rights & Choices
Depending on your location, you may have the right to:

• Access or correct your personal information

• Request deletion of your data

• Opt out of marketing communications

You can exercise these rights by contacting us at [insert contact email or phone number].
6. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
8. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect information from children.

9. Changes to This Policy
We may update this Privacy Policy occasionally. We encourage you to review this page periodically. Changes take effect immediately upon posting to our website.

10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us in writing at:
Wagges 2 Swaggers Pet Groomers  9A Belmont Road, Bolton Bl1 7AF